You run your business. I'll take care of your website.

That's fine. Every plan starts with a free health check so we both know what shape your site is in. If the health check finds preexisting problems, I'll quote that remediation separately and the plan starts once your site is on solid footing. Most sites I care for were built by someone else.

Changes to existing pages using content you provide: swapping photos, updating hours or prices, adding a testimonial, tweaking text. Included time does not roll over month to month. Work beyond your included hours is $125/hr, always approved by you first. New pages, redesigns, copywriting, online stores, and custom features are quoted separately.

I usually know before you do. Monitoring alerts me the moment something's wrong, and getting you back online becomes my first priority. Standard and Growth plans include restoration from a verified clean backup. If the issue requires deeper malware cleanup, forensics, or third-party remediation, I'll scope and quote that work before any additional billing.

Monthly plans: Cancel any time, no penalty. Your site, your backups, and your accounts are yours. I'll hand everything over cleanly if you ever move on.

Annual plans: You have 14 days after payment (or renewal) to cancel for a full refund. After 14 days, the annual payment is non-refundable. You'll receive a reminder 30 days before each renewal so you're never surprised.

No, included hours do not roll over month to month. Any work beyond your included time is billed at $125/hr, always with your approval before I start.

Annual plans auto-renew each year. I'll send you a reminder 30 days before your renewal date. If you want to cancel, just let me know before the renewal and you won't be charged. If the renewal goes through and you change your mind, you have 14 days for a full refund. No fine print, no runaround.

New landing pages, redesigns, or custom features go beyond regular care. I'll scope it separately and give you a clear quote before any work starts. Care plan clients get priority scheduling and preferred rates.

These plans cover standard business and brochure sites. WooCommerce, online stores, membership sites, LMS platforms, multisite, and heavily custom builds need more hands-on time and are priced individually after the free health check.

For a small business site, most maintenance plans in this market run between about $90 and $250 a month. Mine are $99, $249 and $549 a month, and every number is on this page rather than behind a form. What moves the price is how much of your time you want back: the entry plan keeps the site updated, backed up and monitored, the higher ones add edit hours and someone actually looking at your Search Console. If a plan is more than your site needs, I will say so on the call.

Mine is $125 an hour for work outside a plan, quoted and approved before it starts, never billed as a surprise. Rates vary enough between a freelancer and an agency that any single average you read online is close to meaningless. The more useful question is whether you should be paying hourly at all: a plan costs less than the hours it replaces, and the work happens whether or not you remember to ask. If someone quotes you an hourly rate for routine upkeep, ask what happens in a month when nothing breaks.

Yes, and you do not need to have built it with me. A one-off fix is quoted on its own after I look at the problem. Ongoing management is what these plans are. The practical difference: a fix solves today, a plan means nobody has to notice the next problem before it is handled. If your site is broken right now, say so when you book and I will look at it before the call rather than during it.